Property Management services

As a general guide, your property manager should carry out ALL the following:

• Leasing of property including open for inspections, advertising, and tenant vetting
• Condition report (including photos) on the property before the tenant moves in
• Lease preparation and execution
• Collecting rent and creation of tenant ledgers
• Payment of rent to property owners on or before the 10^th of each month
• Production of statements for property owners
• Production of end of financial year statements for property owners
• Carry out regular routine annual inspections.
• Provision of routine inspections reports to owners.
• Management of maintenance requests from tenants, getting quotes, creating work orders and payment of invoices from the rent (If agreed by owner)
• Regular rent and lease reviews to ensure the property is achieving its best rent and the tenancy remains as stable as possible.

Some agencies, such as Gemstone Property Management, do provide some extra services that are included in their fee structure to ensure a 5-star service. Such as:

• Photos provided with each routine inspection.
• Personal cell phone of office manager as well as maintenance manager.
• Providing online owner access to important documents and information
• Justified and in-depth rent and lease reviews to assist the owner in making the best decision for their property and tenancy.
• Regular audits of files to ensure everything is in order and legally acceptable.
• In person checking of maintenance items so a more informed decision can be made on a course of action
• Recommendations for excellent tradespeople for both the owner’s investment properties and other needs
• The ability to offer a range of services such as regular gutter cleaning, smoke alarm maintenance, filter change out, weekly yard care and snow removal.

Our Services Defined

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